Hellosells - Returning Client

«Who do you want to speak with? If you don't know the person, may I know where are you calling from?»
If they don't know who they want to speak with, select the state or country.

[group NY]

New York Showroom
+1 917 639 3966
Mon-Fri 10:00 am – 6:30 pm - Eastern Time

[/group] [group REBECA]

Rebeca Harvey (Palm Beach)
+1 561 388 5507
Mon-Fri 10:00 am – 6:00 pm - Eastern Time

[/group] [group KAREN]

Karen Parra (New York)
+1 646 463 3311
Mon-Fri 10:00 am – 6:30 pm - Eastern Time

[/group] [group LA]

Los Angeles Showroom
+1 424 303 7050
Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

[/group] [group SIMONE]

Simone Gautschi (Los Angeles)
+1 323 508 9990
Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

[/group] [group MYLENE]

Simone Gautschi / Mylene Masserat (Los Angeles)
+1 213 448 8086
Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

[/group] [group CS]

Customer Service
Please ask the customer to fill the form available at officinegullo.com/customerservice
If the client still wants to speak with customer service, select "customer service option" in next field, take their message and then send the form. They will be recalled.

[/group]

Is the selected showroom open or closed? Is it a customer service call?

[group OPEN clear_on_hide]

«May I know your name?»

«If the call doesn't go through, would you like to be recontacted via email or phone?»

[group group-phone clear_on_hide]

[/group] [group group-email clear_on_hide]

[/group]

Forward the call to the selected person.
If the call goes through send the form. If it doesn't go through, ask the following:

«Hi again, unfortunately the person you are looking for is not available at the moment, would you like to leave a brief message?»

[/group] [group CLOSED clear_on_hide]

«Unfortunately, the showroom is currently closed, would you like to leave a brief message?»
«May I know your name and email or phone, so the showroom manager can contact you?»

[group group-phone clear_on_hide]

[/group] [group group-email clear_on_hide]

[/group]

[/group] [group CUSTOMER_SERVICE clear_on_hide]

«I can take a message for you, our technician will recall you as soon as possible.»
«May I know your name and email or phone?»

[group group-phone clear_on_hide]

[/group] [group group-email clear_on_hide]

[/group]

Showroom info

Los Angeles Showroom
8844 Beverly Blvd – West Hollywood CA 90048
Mon-Fri 10:00 am – 6:00 pm
Saturday and Sunday by appointment.

New York Showroom
157 Hudson Street – New York NY 10013
Mon-Fri 10:00 am – 6:30 pm

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