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HelloSells web form

Los Angeles Showroom
8844 Beverly Blvd – West Hollywood CA 90048
Mon-Fri 10:00 am – 6:00 pm
Saturday and Sunday by appointment.

New York Showroom
157 Hudson Street – New York NY 10013
Mon-Fri 10:00 am – 6:30 pm

«Hi this is the Officine Gullo helpdesk, to help you at best may I know if you are already one of our clients?»

    «Who do you want to speak with? If you don't know the person, may I know where are you calling from?»
    If they don't know who they want to speak with, select the state or country.

    [group NY]

    New York Showroom
    +1 917 639 3966
    Mon-Fri 10:00 am – 6:30 pm - Eastern Time

    [/group] [group REBECA]

    Rebeca Harvey (Palm Beach)
    +1 561 388 5507
    Mon-Fri 10:00 am – 6:00 pm - Eastern Time

    [/group] [group KAREN]

    Karen Parra (New York)
    +1 646 463 3311
    Mon-Fri 10:00 am – 6:30 pm - Eastern Time

    [/group] [group LA]

    Los Angeles Showroom
    +1 424 303 7050
    Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

    [/group] [group SIMONE]

    Simone Gautschi (Los Angeles)
    +1 323 508 9990
    Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

    [/group] [group MYLENE]

    Simone Gautschi / Mylene Masserat (Los Angeles)
    +1 213 448 8086
    Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

    [/group] [group CS]

    Customer Service
    Please ask the customer to fill the form available at officinegullo.com/customerservice
    If the client still wants to speak with customer service, select "customer service option" in next field, take their message and then send the form. They will be recalled.

    [/group]

    Is the selected showroom open or closed? Is it a customer service call?

    [group OPEN clear_on_hide]

    «May I know your name?»


    «If the call doesn't go through, would you like to be recontacted via email or phone?»

    [group group-phone clear_on_hide]
    [/group] [group group-email clear_on_hide]
    [/group]

    Forward the call to the selected person.
    If the call goes through send the form. If it doesn't go through, ask the following:

    «Hi again, unfortunately the person you are looking for is not available at the moment, would you like to leave a brief message?»

    [/group] [group CLOSED clear_on_hide]

    «Unfortunately, the showroom is currently closed, would you like to leave a brief message?»
    «May I know your name and email or phone, so the showroom manager can contact you?»

    [group group-phone clear_on_hide]
    [/group] [group group-email clear_on_hide]
    [/group]
    [/group] [group CUSTOMER_SERVICE clear_on_hide]

    «I can take a message for you, our technician will recall you as soon as possible.»
    «May I know your name and email or phone?»

    [group group-phone clear_on_hide]
    [/group] [group group-email clear_on_hide]
    [/group]
    [/group]

      «To manage your request properly, and to put you in contact with the right person, I will need some info from you.»

      «May I know your name and where are you calling from?»

      [group NY]

      New York Showroom
      +1 917 639 3966
      Mon-Fri 10:00 am – 6:30 pm - Eastern Time

      [/group] [group REBECA]

      Rebeca Harvey (Palm Beach)
      +1 561 388 5507
      Mon-Fri 10:00 am – 6:00 pm - Eastern Time

      [/group] [group ALESSIO]

      Alessio Annunziata (New York)
      +1 347 610 3833
      Mon-Fri 10:00 am – 6:30 pm - Eastern Time

      [/group] [group KAREN]

      Karen Parra (New York)
      +1 646 463 3311
      Mon-Fri 10:00 am – 6:30 pm - Eastern Time

      [/group] [group LA]

      Los Angeles Showroom
      +1 424 303 7050
      Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

      [/group] [group SIMONE]

      Simone Gautschi (Los Angeles)
      +1 323 508 9990
      Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

      [/group] [group MYLENE]

      Simone Gautschi / Mylene Masserat(Los Angeles)
      +1 213 448 8086
      Mon-Fri 10:00 am – 6:00 pm - Pacific Time Zone

      [/group] [group CS]

      Customer Service
      +1 917 639 3966
      Mon-Fri 10:00 am – 6:30 pm - Eastern Time

      [/group]

      Is the selected showroom open or closed?

      [group OPEN]

      «If the call doesn't go through, would you like to be recontacted via email or phone?»

      [/group] [group CLOSED]

      «Unfortunately, the showroom is currently closed, would you like to leave a brief message?»
      «May I know your email or phone, so the showroom manager can contact you?»

      [/group] [group OPENING-GROUP]
      [group phone]
      [/group] [group email]
      [/group]
      [/group] [group OPEN]

      Forward the call to the selected person.
      If the call go through, send the form. If it doesn't go through, ask the following:
      «Hi again, unfortunately the person you are looking for is not available at the moment, would you like to leave a brief message?»

      [/group] [group OPENING-GROUP]
      [/group]